FAQ

Frequently Asked Questions

Where do you ship?

We currently ship to addresses in the United States only.

How much is shipping and how long does it take?

Shipping charges are calculated and shown at checkout before you pay. Every item is made to order. Please allow 2 to 5 business days for production. Delivery within the continental United States typically takes 5 to 8 business days after your order ships, so most orders arrive in about 1.5 to 2.5 weeks. Deliveries to Hawaii, Alaska, and other remote areas can take 2 to 5 weeks in total. You will get a tracking email as soon as your order ships.

What is your return policy?

You have 30 days from delivery to return eligible items in their original, unworn condition. Customers pay return shipping unless the item arrived damaged, defective, or incorrect. Original shipping charges are non-refundable. See our Refund Policy for details.

My order arrived damaged or wrong. What do I do?

Email hisdiggs36@hisdiggs.com within 30 days of delivery with your order number and a photo. We will replace it or refund you.

How do I find my size?

Each product page lists sizing details. If you are between sizes or unsure, email us before you order and we will help you choose.

How can I track my order?

Use the tracking link in your shipping confirmation email. Tracking can take up to 24 hours to become active after you receive it.

Are your items printed to order?

Many of our graphic tees and hoodies are printed to order after you place your purchase, which is why production takes a few days before shipping.

How do I contact you?

Email hisdiggs36@hisdiggs.com or call (808) 358-8851, Monday to Friday, 9:00 AM to 5:00 PM HST. Our address is 94-285 Keaolani Street, Mililani, HI 96789.